Client

A fast-growing technology company with a valuation of over $1B.

Challenge

Our client faced consistent delays and budget planning challenges in its AI product development and delivery.

Approach

We first measured product development cycles and examined the impact of team structures and organizational dynamics on them through a Performance Assessment. A root cause analysis revealed misalignment between technology development and business priorities, competing workstreams, and an insufficient understanding of costs and ROI targets.

We reorganized the development team, aligned the product portfolio with business priorities, and created a standardized framework for scoping work costs to ensure accurate investment decisions.

Key Insight

Blaming AI development challenges on a lack of resources is common, but team structures and incentives can have a greater impact on productivity. Streamlining the product pipeline shifted the focus to delivery and enabled faster development with fewer resources.

Results

Operational efficiency increased by 33%, and product development time decreased by 62%, enabling the launch of three new AI-driven products within a year.